Hi!

If you need help or want to report problems, suggestions about Arena, please do it here.

I made a video to show the problem, but I don't see an option to upload it.
At one point during the match, the game froze; I restarted the match multiple times, but the same issue kept occurring, leaving the game stuck.

Peter69

I made a video to show the problem, but I don't see an option to upload it.
At one point during the match, the game froze; I restarted the match multiple times, but the same issue kept occurring, leaving the game stuck.

@Peter69 https://streamable.com/

6 Minutes after posting my first message, he accepted a game invitation and is still glued to it... attaching an image.

nicmo

@Peter69 https://streamable.com/

@nicmohttps://streamable.com/mxdtqs

try agian now

@Peter69 and @CR7 this problem should be fixed, please report if not.

nicmo

@Peter69 and @CR7 this problem should be fixed, please report if not.

@nicmo Okay, I'm heading there right now and waiting for an opponent to step up and play.

The game is running well right now.

The match is stuck on the second half at 1:10. I was disconnected and when I try to reenter it appears to be on but no way to connect for both players as far as I can tell.

What can I do if I have high latency? Now I have 492 ms in EU1 server and 380 ms in US1 server, but when I try to play it raises to 1900 ms in US1 server (even more high latency like 5000 ms)

ffb034

What can I do if I have high latency? Now I have 492 ms in EU1 server and 380 ms in US1 server, but when I try to play it raises to 1900 ms in US1 server (even more high latency like 5000 ms)

@ffb034 if the latency goes 1000+ its possible your computer is losing frames due to other open tabs or processes opened.

nicmo

@ffb034 if the latency goes 1000+ its possible your computer is losing frames due to other open tabs or processes opened.

@nicmo can be for the distance where I am to where the servers are? I am in Argentina, and the servers (I assume) are in Europe (EU1) or the United States (US1)

50ms vs 9k ms 

nicmo

Hi!

If you need help or want to report problems, suggestions about Arena, please do it here.

@nicmo one suggestion dont give both the teams the same color uniform !! then its so much confusion  give one White then other green should be colors that can be clearly seen

Mano

@nicmo one suggestion dont give both the teams the same color uniform !! then its so much confusion  give one White then other green should be colors that can be clearly seen

@Mano go to your office page and edit your team colors

nicmo

@Mano go to your office page and edit your team colors

@nicmo ty that is amazing didnt know the option was there if we could put our logo on shirt would be great if we get that option also ty again