Enquiries to kick off boss

Hi

I sent an enquiry to KOB four weeks ago but to date have not had a reply.

How long do you have to wait for a response?

Many thanks

Hello Casey, both your emails were replied, please check your spam or make sure your checking the right email.

Many thanks for your reply. Found them in my spam.
If I had realised the outcome I would have stayed with the one team.

Many thanks