Reward surveys Info

I recently completed some surveys through Timewall on KickoffBoss.

The reward request shows as “Approved”, but the Platinum has not been credited yet to my account.

I would like to ask:

How long does it usually take for approved Timewall rewards to be credited?

Is there an additional waiting period after the status changes to “Approved”?

Is there anything specific I should do (open a ticket, contact Timewall, etc.)?

The approval is recent, so I just want to understand if this delay is normal or if there might be an issue.

Thank you in advance for any help or shared experiences.

Hello danieleluciani, the money is received in your coach profile, not in the team's profile. Take a look because it's there :)

Thank you for the  Answer 😊

I’ve checked and I found them.
How can I transfer them from my profile to the team’s funds?

danieleluciani

Thank you for the  Answer 😊

I’ve checked and I found them.
How can I transfer them from my profile to the team’s funds?

@danieleluciani go to Office -> Invest and write the amount you want to move to your club